Shipping Policy plus Return and Refund Policy

Shipping Policy:

In-Stock items will ship out within 1-3 business days after payment clears!

Worldwide Shipping!!

(Buyer must pay your own Import Duty for your country)

Return and Refund Policy:  

I haven't had but only about 5 flutes returned to me since 2010, so this should tell you a lot about my work. I put my whole heart and soul into creating a flute making sure that it is just as perfect as it can possibly be. I will never give you a flute that is not done right. If you are just planning on purchasing a flute just to try it out, please do not purchase from me because I have a lot of customers, and I really do not have any time to waste. If anything is wrong with your flute, and it is my fault, I will give you a full money back guarantee after the flute has been inspected by me, but you need to let me know just as soon as you receive your flute. I need to know within 1 business day of you receiving your flute what is wrong with your flute. Seller may be able to help you fix a minor problem that could have happened during shipping. Buyer must pay for returning shipping cost unless buyer and seller come to an agreement!! The flute must be returned within 5 business days in the same condition the flute was shipped to buyer for a full money back guarantee. Please package the flute well to receive your full money back guarantee!!! No scratches, no dings, no dents, or no cracks!! Nothing!!!! Please add insurance on the item before shipping in case of lost or damaged for your own benefit! Buyer must pay for your own insurance charges unless buyer and seller come to an agreement. 

If it is not my fault, for your flute return, you are subject to a 40% restocking fee and you will be required to pay for the returning shipping charges. I would recommend putting insurance on the item before shipping in case of lost or damaged. Buyer must pay for your own insurance charges. Flutes must be returned within 5 business days along with tracking information. When I receive your item, after inspection, I will give you a full money back guarantee minus a 40% restocking fee if the flute is not damaged at any way. No scratches, no dings, no dents, or no cracks!! Nothing!!!! If the flute is damaged, buyer and seller must come to an agreement to solve the problem. 

No flute blank will be returned if it has been worked on by buyer!!!! For unused blanks, if it is not my fault, for your flute return, you are subject to a 40% restocking fee and you will be required to pay for the returning shipping charges. I would recommend putting insurance on the item before shipping in case of lost or damaged. Buyer must pay for your own insurance charges. Blanks must be returned within 5 business days along with tracking information. When I receive your item, after inspection, I will give you a full money back guarantee minus a 40% restocking fee if the flute is not damaged at any way. No scratches, no dings, no dents, or no cracks!! Nothing!!!! If the flute is damaged, buyer and seller must come to an agreement to solve the problem.  

For all other items from our store, full money back guarantee within 15 business days!!!! Buyer must pay the return shipping charges if it is not my fault. Also if it is my fault, buyer and seller must come to an agreement about shipping charges. Please package items carefully to receive full refund. When I receive your item, after inspection, I will give you a full money back guarantee if is not damaged at any way. If it is not my fault, for your flute return, you are subject to a 40% restocking fee and you will be required to pay for the returning shipping charges.

Please contact me before returning!!!!!!

Returned Shipping Address: 

Jimmy Davis

JD Flutes and Native Creations, LLC

366 Truck LN

Shannon, NC 28386

Please contact me before returning!!!!!!

Business Phone: 910 -705-1439

Email: jdflutes@yahoo.com

Thanks so much, Jimmy.